Frequently Asked Questions

General Questions

What is Titan Off-Road?

Titan Off-Road is an off-road lifestyle brand based in Forest Hill, Maryland, specializing in rugged apparel and accessories like t-shirts, and Jeep parts. We cater to off-road enthusiasts, offering high-quality and durable products.

Can I track my order after purchase?

Yes, once your order ships, you’ll receive a tracking number via email. Shipping updates are provided by our fulfillment partners and can be accessed through your account on titanoff-road.net.

How can I stay updated on Titan Off-Road News?

Subscribe to our newsletter at titanoff-road.net, follow our YouTube channel for Jeep build updates, or check our website for the latest on products and the giveaway.

What is your return policy for Titan Off-Road Products?

We accept returns for damaged or defective items within 30 days of delivery, with proof of issue, as processed by our partners Printful and Printify. Returns for customer errors (e.g., wrong size) are not accepted, but exchanges may be offered at our discretion. See our full return policy at titanoff-road.net/shipping-returns

Giveaway Questions

What is the Titan Off-Road Jeep Giveaway?

Our Jeep Giveaways are promotional events where customers can win a Jeep Wrangler by earning entries through purchases on our website, titanoff-road.net or via our free alternatives outlined on our rules page. Each dollar spent on merchandise grants one entry, and digital tickets are available for additional chances to win.

How do I enter the giveaway?

You can earn entries by purchasing merchandise on our website (1 entry per $1 spent) or buying digital tickets for specific entry amounts (e.g., $20 for 40 entries). A free Alternative Method of Entry is also available, as outlined in our Terms of Use at titanoff-road.net. Entries are automatically tracked using automations and a random winner will be selected after all entries have been accounted for after the specified end date found on the current giveaways page.

Who is eligible to participate in a giveaway?

The giveaways are open to legal residents of the United States who are 18 years or older. Full eligibility details, including any state-specific restrictions, are available in the Official Rules on our website.

Will I be notified if I don't win the giveaway?

Only the winner will be contacted via the email provided at entry. We’ll also announce the winner on our website and Social Media channel after verification.

Are there any taxes or fees for the Jeep gieaway winner?

Winners are responsible for any applicable taxes or fees associated with the prize, such as vehicle registration or income tax. Consult a tax professional for details.

How can I be sure the giveaway is legitimate?

Titan Off-Road is a registered LLC in Forest Hill, Maryland, and our giveaway complies with US sweepstakes laws. Full terms, conditions, and eligibility are outlined in the Official Rules on titanoff-road.net/faq/rules

How will the giveaway winner be selected?

The winner will be randomly selected from all eligible entries after the giveaway ends. We’ll notify the winner via the email provided during purchase or entry, and the announcement will be made on our website and Social Media.